Question 1

Which areas do you service?

Accepted Answer

We provide pool services to Northern Delaware and the surrounding areas. Contact us to see if your location is within our service area.

Question 2

What pool services do you offer?

Accepted Answer

We offer a comprehensive range of pool services, including: Regular pool cleaning and maintenance, Chemical testing and balancing, Safety cover installation, Equipment inspections and repairs, Filter cleaning, Seasonal pool openings and closings.

Question 3

How often should I schedule pool cleaning?

Accepted Answer

For optimal results, we recommend weekly pool cleaning to maintain proper water chemistry and cleanliness. However, we can customize a schedule based on your pool’s usage and specific needs.

Question 4

What is included in your basic pool cleaning service?

Accepted Answer

Our basic pool cleaning service includes:
Skimming debris from the water’s surface
Brushing pool walls and steps
Vacuuming the pool floor
Emptying skimmer and pump baskets
Checking and balancing water chemistry
Inspecting equipment for proper operation

Question 5

What if my pool is in poor condition or hasn't been maintained regularly?

Accepted Answer

Our basic cleaning service assumes the pool has been reasonably maintained. If the pool has heavy algae buildup, excessive debris, or non-functioning equipment, additional fees may apply for extra labor or repairs. We will notify you of the condition and provide an estimate before proceeding with any extra work.

Question 6

How can I tell if my pool equipment is functioning properly?

Accepted Answer

During each cleaning visit, we perform a basic check of your pool equipment, including pumps, filters, and skimmers. If we notice any issues, we’ll notify you and recommend necessary repairs or maintenance.